Question 1

How much does a new website cost?

Accepted Answer

Most small business websites built with Copper Bay Tech fall in the $2,500–$4,500 range, with larger or e-commerce builds up to $7,500. You'll get a flat-fee quote upfront — no surprises. We don't do hourly billing for project work.

Question 2

Do I need to sign a long-term contract?

Accepted Answer

No long-term contracts for project work. Ongoing IT support and security monitoring are month-to-month retainers — cancel anytime with 30 days notice.

Question 3

How long does it take to build a website?

Accepted Answer

Most business websites are live in 2–3 weeks. Complex projects or those requiring custom functionality may take 4–6 weeks. We set a timeline before we start and stick to it.

Question 4

We already have a website. Can you just fix or improve it?

Accepted Answer

Absolutely. Whether it's a speed problem, a broken form, an outdated design, or SEO work — we can usually assess your existing site and give you a clear improvement plan within 24 hours.

Question 5

Do you only work with businesses in Sonoma County?

Accepted Answer

We prioritize local Sonoma County businesses because in-person support matters for IT work. That said, web development and remote IT support are available to clients throughout California.

Question 6

What does IT support actually include?

Accepted Answer

It depends on your needs. We offer network setup and management, workstation support, cloud migration, software configuration, vendor coordination, and staff training. Retainer clients get a direct line — not a ticket queue.

Question 7

How do I get started?

Accepted Answer

Fill out the contact form or call/text (707) 239-6725. We'll schedule a free 30-minute call to understand your situation and tell you exactly what we'd recommend. No obligation.

Straight answers

Let's talk about what's holding your business back.